Legal
Privacy
How this website handles your information.
Rhino Ark Charitable Trust (Rhino Ark Charitable Trust) operates this website. We aim to handle personal data lawfully, fairly and transparently under Kenya’s Data Protection Act, 2019. This notice summarises current website practices. It is not a substitute for formal legal advice and will be updated as services change.
Who is responsible
Data controller: Rhino Ark Charitable Trust, Kenya Wildlife Service Headquarters, Langata Road, Nairobi. Contact: info@rhinoark.or.ke.
What we collect
- Pages opened, including stories, landscapes and partner pages
- Report downloads and search queries (not your name)
- Whether a donation journey started, finished or was left
- A random browser identifier so returning visits can be counted
- Information you choose to send us by email or contact forms (name, organisation, message content)
What we do not collect on this site
- Full payment card numbers, PINs, OTPs or M-Pesa PINs in Rhino Ark systems. Where a payment provider is used, card and mobile money details are handled by that provider under its own terms.
- Precise personal location or sensitive wildlife coordinates
- Third-party advertising cookies for selling visitor profiles
Why we process data
- Legitimate interests: understand how the website is used, keep it secure and improve content for supporters and partners
- Consent: where you enable optional measurement or ask us to contact you
- Contract / request: respond to enquiries, partnership requests and donation support
- Legal obligation: keep records required by Kenyan law where applicable
How long we keep it
- Anonymous or aggregated website analytics: typically up to 26 months, then deleted or further anonymised
- Email and contact correspondence: kept while needed to resolve your request, then archived or deleted according to operational need
- Donation-related records (when live payments are enabled): retained as required for finance, audit and legal obligations
Who may process data on our behalf
We use service providers to host the website, deliver email, and (when enabled) process payments. They may process limited technical or transaction data under our instructions. We do not sell personal data.
Your rights
Under the Data Protection Act, 2019 you may request access to your personal data, correction, deletion where appropriate, restriction of processing, and information about how your data is used. To exercise these rights, email info@rhinoark.or.ke. You may also contact Kenya’s Office of the Data Protection Commissioner if you have a complaint.
Choices
Enable Do Not Track in your browser to skip optional measurement where our systems honour that signal. You can also ask us to stop contacting you by emailing the address above.
This notice will be reviewed when donation processing, analytics or hosting arrangements change. Last updated October 2026.